Roblox's birthday correction route depends on the account's age and verification result. Use Account info and its official correction options rather than making a second account.
Before you start
Use the official Roblox account and keep passwords, one-time codes, gift-card PINs, and full payment details off third-party sites.
What to check, in order
- 1
Check the displayed birthday and age group in Settings, Account info. Read the message tied to any selfie or ID result.
- 2
For an eligible account, follow Roblox's ID verification or birthday edit instructions. A linked parent may have a limited correction option for a minor.
- 3
If the control is missing or the result is disputed, contact Roblox Support with the exact screen message.
One important limit
Age changes can affect chat, parent controls, and stored contact details; read the on-screen consequences first.
Continue on an official screen
Use the linked Roblox or payment-provider page to confirm the current options. If you contact support, describe what happened and the checks you have already tried.
Official sources and scope
Reviewed on November 3, 2026. Roblox features can vary by account, age, region, platform, and current policy. Follow the linked official screen when it differs from this guide.