Getting started Guides

Sort out usernames and the first account settings. Choose the exact problem below; each guide gives a short answer, an ordered check, and an official source.

Find the right path

Start with the wording on your Roblox screen or receipt. Account, billing, and creator issues have different owners.

All getting started guides

Getting startedRoblox Username vs. Display Name: Which One Matters?A display name can be shared and changed without identifying the account. The @username is the unique identifier to confirm before recovery or a purchase.Read guide ↗

Need more help?

Use site search to find a specific message, or open the interactive tools to choose a route without sending us personal data.

Official sources and scope

Reviewed on November 3, 2026. Roblox features can vary by account, age, region, platform, and current policy. Follow the linked official screen when it differs from this guide.

Roblox Support — Official help