A passkey uses your device's unlock method for sign-in. Add it only on a personal device and retain another recovery path.
Before you start
Use the official Roblox account and keep passwords, one-time codes, gift-card PINs, and full payment details off third-party sites.
What to check, in order
- 1
Check whether the official Roblox account settings offer Add Passkey on your device and browser.
- 2
Follow the platform prompt, then verify the new login method appears in Account info.
- 3
Review how to remove a lost device's passkey and keep a verified email or other backup method.
One important limit
Never scan a login QR code you did not initiate from the official Roblox screen.
Continue on an official screen
Use the linked Roblox or payment-provider page to confirm the current options. If you contact support, describe what happened and the checks you have already tried.
Official sources and scope
Reviewed on November 3, 2026. Roblox features can vary by account, age, region, platform, and current policy. Follow the linked official screen when it differs from this guide.