Error 268 says the client was kicked for unexpected behavior. Remove unofficial modifications and check Roblox's current software requirements.
Before you start
Use the official Roblox account and keep passwords, one-time codes, gift-card PINs, and full payment details off third-party sites.
What to check, in order
- 1
Close Roblox and any tools that modify or inject into the client. Update the official app.
- 2
Restart the device, then test a clean launch. Review antivirus or third-party application conflicts with Roblox's official guidance.
- 3
If it persists, record the device, OS version, and exact message for Roblox Support.
One important limit
Do not download a third-party error fixer or disable security software broadly.
Continue on an official screen
Use the linked Roblox or payment-provider page to confirm the current options. If you contact support, describe what happened and the checks you have already tried.
Official sources and scope
Reviewed on November 3, 2026. Roblox features can vary by account, age, region, platform, and current policy. Follow the linked official screen when it differs from this guide.