Use Roblox's official site or supported store for the Player. Check the operating-system requirements before troubleshooting a failed installer.
Before you start
Use the official Roblox account and keep passwords, one-time codes, gift-card PINs, and full payment details off third-party sites.
What to check, in order
- 1
Sign in to Roblox and start an experience to get the official installation prompt, or use its documented store route.
- 2
Run the official installer and let the browser open the app when asked. Review system permission prompts before accepting.
- 3
If installation fails, update the OS, check storage, and use Roblox's desktop troubleshooting instructions.
One important limit
Roblox Studio is a separate creator program; don't download a third-party player installer.
Continue on an official screen
Use the linked Roblox or payment-provider page to confirm the current options. If you contact support, describe what happened and the checks you have already tried.
Official sources and scope
Reviewed on November 3, 2026. Roblox features can vary by account, age, region, platform, and current policy. Follow the linked official screen when it differs from this guide.