Roblox progress and Robux are tied to the account, not the device. Sign in with the same unique username and check any game-specific save rules.
Before you start
Use the official Roblox account and keep passwords, one-time codes, gift-card PINs, and full payment details off third-party sites.
What to check, in order
- 1
On each device, open Account info and compare the @username rather than the display name.
- 2
Check Robux and avatar inventory. If only one experience differs, read that creator's save or platform support notes.
- 3
If you accidentally created another account, stop purchasing there and use official account recovery for the intended username.
One important limit
Never share one login with a stranger to move items between accounts.
Continue on an official screen
Use the linked Roblox or payment-provider page to confirm the current options. If you contact support, describe what happened and the checks you have already tried.
Official sources and scope
Reviewed on November 3, 2026. Roblox features can vary by account, age, region, platform, and current policy. Follow the linked official screen when it differs from this guide.